Q: When Will My Order Ship?

Your items will ship within approximately one week from the date of purchase.

 

Q: Do you ship internationally?

Yes we do! Shipping costs vary for International purchases. Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

 

Q: Do you OffEr Returns or exchanges?


I gladly accept returns

Contact me within: 14 days of delivery

Ship items back within: 21 days of delivery

I don't accept exchanges or cancellations

But please contact me if you have any problems with your order.

Returns and exchange details

We hope you will love every purchase you make with us. However, if for some reason you are unhappy with an item you received, please feel free to contact us and we can figure out a solution together!

Because of the nature of these items, unless they arrive damaged or defective, the following items are not eligible for returns:
• Clothing items
• Custom or personalized orders
• Items on sale

Conditions of return:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. Shipping costs will not be refunded.

 

Q: Do You Offer Wholesale?

Yes! If you have any questions about wholesale ordering, please contact Kaleigh at hello@papermooncollective.com

We look forward to working with you!

 

Q: Do you still have An Etsy Shop?

Yes we do! Shop with us here if you'd prefer to purchase from Etsy.